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legal // refund policy

Refund Policy

When supereo refunds a payment.

Last updated November 12, 2026

01 Payments are final

Payments for supereo are non-refundable, except where the law requires a refund or this policy says otherwise. Canceling stops future charges and does not refund a period already paid for (see the Cancellation Policy).

02 Charges made in error

If you think a charge is wrong, such as a duplicate charge or a charge after you canceled, email support@supereo.app. We will review it and refund a charge made in error to the original payment method.

03 Disputes

Please contact us at support@supereo.app before disputing a charge with your bank, so we can resolve it directly.

Questions? Email support@supereo.app.